FAQ

How long does it take a chimney sweep to clean a chimney?

This varies from chimney to chimney. Sometimes companies like to be in and out and to the next customer as fast as possible. The NFPA 211 says that a level 1 inspection should be performed every time the chimney is swept. To adequately sweep and perform a proper level 1 safety inspection should take no less than an hour from start to finish. Sometimes there are exceptions to this but if your chimney sweep is in and out in a flash then most likely he has not performed a proper sweep.

I heat with gas. Should this chimney be checked too?

Most certainly, a CSIA Certified Chimney Sweep is trained in many types of heating appliances, not just chimneys. Making sure that all of your vents are free from obstructions, water leaks, and poor workmanship during construction are crucial in maintaining efficient and safe heating.

Why should we hire you, aren't all chimney sweeps the same?

Always There Chimney Repair was born from a desire to be a service company that serves, and to us that means being as honest as possible to the people that we serve. The truth is that as great as we are at what we do, we know that we may not be the company for you. There are many great chimney professionals out there, and there are many that are not so great. The trick is to find a reputable company that you feel comfortable with, having five stars on a search engine means nothing if you can't connect with someone on a personal level. To us you're not just a name on a sheet of paper, and we try not to lose sight of that.

Will my house be a mess after a chimney sweep?

Cleanliness is one of the most important goals of any chimney sweep, it is what our customers entrust that will be maintained while we work, and we aim to surpass their expectations in every level. Always There Chimney Repair guarantees that you will be 100% satisfied with your sweep or we wont charge you. It's that simple.

What does a chimney sweep do, exactly?

An effective modern day chimney sweep should be able to do any task required to solve your chimney or fireplace needs. From a simple sweep, to water leaks, to building an entire chimney from the ground up. A chimney sweep should possess a working knowledge of residential codes and standards, have an understanding of draft and flow, and be equipped and capable enough to ensure that every chimney he signs off on is 100% safe, leak free, and up to code.

What happens if you don't sweep your chimney?

A poorly serviced chimney that is being used will accumulate soot and creosote. Creosote is a crystallized byproduct of burning created by the accumulation of unburned flue gasses. Creosote is highly flammable, and when it ignites it will melt and turn into a tar like substance. Chimney fires can burn at up to 2000 degrees. The NFPA 211 says that you should have your chimney inspected annually, and cleaned ass needed. A regular service schedule will ensure that your sweep will be able to keep your chimney safe from creosote buildup.